Department of Public Services


The mission of the Department of Public Services is to operate the City’s water, sewer, solid waste and street systems for the public’s safety and convenience, thereby maintaining the quality of life for the Citizens of Peabody. The DPS is also responsible for rapid response to all snow, ice and other inclement weather conditions; enforcing of water, sewer and street ordinances; engineering for City projects; 24-hour emergency services.

The DPS is organized into six separate divisions: Public Works Administration, Sewer, Water, Solid Waste, Garage, and Streets and Highway.


Waterline & Sewer Installation and/or repair

$100.00 Fee
*Notes: 1, 2, 3, 4
Time Frame: 2 hours

Connecting to City drainage

$100.00 Fee
*Notes: 1, 2, 3
Time Frame: 2 days

Driveway curb cuts

$50.00 Fee
Time Frame: 2 days

Operation of a fire hydrant

$50.00 Fee
*Notes: 1, 3, 5
Time Frame: 2 days

Construction of 1 acre or greater

*Notes: 1, 3
Time Frame: 30 days


  1. A permit is required even if work is solely being performed on private property
  2. Requires a City issued Utility Contractor’s License to perform the work
  3. Requires additional City Departments to sign off
  4. Water & Sewer permits can be combined for a total fee of $100.00
  5. Fee based upon the amount of water being used

The City of Peabody Department of Public Services, having been named as the “Designee” of the Department of Environmental Protection for the purposes of administering the “Drinking Water Regulations Of Massachusetts” has established fees and charges as they relate to cross connections between distributions systems.

For water service or service turn on/or connection, please contact the Department of Public Services at 978-536-0600.

For water billing questions, please contact the Department of Public Services Water Billing Department at 978.538.5914.

Public Services Office Hours

Monday – Thursday

8:00 a.m. – 4:00 p.m.


(City Hall closes at 12:30 p.m.)

8:00 a.m. – 12:30 p.m.

Public Services Contact Information